Need help with DexCue Timer?

1. Contact

Primary support: [email protected]

Privacy requests: [email protected]

2. What to include for faster help

• Host nickname and what install mode you are using (Host or Client).
• App version and OS platform of the affected machine.
• Whether Web Control Panel is enabled and the URL you are using (for example http://<host-ip>:8086).
• Whether the issue affects one Host or multiple Hosts on your network.
• Any relevant screenshots or exact error text.

3. Licensing and billing help

Pro features are licensed per Host timer system/display. Clients connect to Hosts. For billing changes, you can also use your DexCue account billing portal when available.

4. Legal and policy links

Terms of Service, EULA, billing, and refunds · Privacy Policy